Web-based request management software

Agilesk offers a web application allowing you to use all the possible functionalities of the solution, provide all the necessary configurations upstream, and flexibly monitor the activities of your teams.


They trust us

ECSI logo logiciel gestion demandes support IT et ticketing - Agilesk
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UM6P logo logiciel gestion demandes support RH et processus pédagogiques - Agilesk
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Complete web application

Advantages of Agilesk Web

Centralization of requests

Web request management software makes it possible to centralize all requests for purchasing services from different departments of the company, as well as requests from external suppliers. With Agilesk’s rich and comprehensive web application, users can easily create, track and manage all requests in one place, facilitating communication between the different stakeholders involved.

Workflow automation

With Agilesk, you can create custom workflows to automate validation, ordering, and payment processes, significantly reducing processing times and avoiding manual errors. Users can track the status of each request in real time and be notified every step of the way.


Reporting and analysis

Agilesk offers advanced reporting capabilities to allow users to track supplier requests, spend, and performance. Data is presented in graphs and dashboards, making it easier to make decisions and optimize costs.

Book your demo for free

Schedule a free demo and trial to see how our adaptable and versatile request management system can improve your company’s operational procedures and increase your team’s productivity.


Teams using this feature

Customer support and service

From technical assistance to service support, Agilesk enables service teams to provide a delightful customer experience and maintain effective communication within projects.


Implement your company’s vision by optimizing supplier investments, improving collaboration with partners, and obtaining advanced reporting in real time.


Agilesk permet aux entreprises de logistique de suivre les opérations de transport, améliorer leurs communications avec les clients, rester organisées, les fidéliser et remporter plus de contrats.

Human ressources

Create a centralized platform for your human resources management team to enable them to collaborate on different projects across your organization.

Project management

Having trouble seeing the big picture? Agilesk connects everything for you, from roles and projects, to tasks and planning and activity histories for each team.

IT services

Meet the needs of your staff and deliveries by managing daily service requests, support tickets, and updates all in one place.

Chat with a request management expert

If you have questions about using the Agilesk web application for your business need, an expert in agility and project request management can help you.

Cloud management

Robust and secure web infrastructure

Increased scalability and flexibility

Ability to scale up or down computing resources as needed. This flexibility allows businesses to better manage their resources and avoid overpaying for unused capacity.

Improved security and reliability

Robust security features including data encryption and regular backups. This ensures that your business data is always safe and protected from cyber threats.

Performance and optimization

Cloud computing has revolutionized the way businesses operate, providing access to powerful computing resources and facilitating collaboration and communication. The team does everything to ensure that performances are there.

Quick installation and configuration

Fast and scalable installation

Using cloud servers for Agilesk web application installation provides benefits in terms of flexibility, customization, security, cost and scalability.






What users think

Several months ago, we began implementing Agilesk as our service procurement request management system, and we are extremely pleased with its performance so far. The app is user-friendly and allows us to keep a centralized record of all our requests. In addition, we were satisfied with the fast and efficient technical assistance provided by the Agilesk team when needed.

Maria Débé

Purchasing Manager

Using Agilesk has allowed us to effectively streamline our service request management. Thanks to this, we are now able to get a complete overview of all pending requests and closely monitor their progress. Additionally, the software’s user interface is friendly and accessible, catering to even the least technologically experienced people. We highly recommend implementing Agilesk to all organizations looking to amplify their customer service and support procedures.

Julien Mazarin

IT and Outsourcing Director

We have been using Agilesk Web for over a year and have seen significant improvement in our service request management. This application allows us to effortlessly monitor requests in real time, detect potential obstacles and improve our communication with service providers. We are extremely happy with our decision to implement Agilesk and highly suggest this solution to any business looking to streamline their service purchasing process.

Steve Mikayel

Marketing director


Other features

Customizable mobile app

Follow your projects and communicate with your teams from anywhere thanks to our customizable Agilesk Mobile application compatible with iOS and Android.

Configuring roles and permissions

Customize access roles and permissions according to your needs. Control who has access to which actions to ensure optimal security and efficient use of the tool.

Custom fields by type, status and project

If necessary, adding custom fields is possible on requests, projects and other types of Agilesk data. Allowing you to customize business data.

User management by specific project and role

Easily manage an unlimited number of users by adding them to projects with custom roles for optimal access control and efficient use of the tool.

Types of requests configurable by project

Customize request types for each project with Agilesk. To subsequently define specific fields and workflows for each request type.

Customization of request statuses per project

Customize request statuses for each project with Agilesk. You can then define personalized workflows, to move from one status to another, according to your needs.

Management of projects and sub-projects

Easily manage projects and subprojects. You can track the request status of each project or have an overview of all your projects in one place.

Management of requests and filters by criteria

Manage your requests efficiently. You can filter requests by different criteria and create custom views to make it easier to track and manage your requests.

Managing attachments to requests

Easily add, view and download your request attachments with Agilesk. Make collaboration and tracking easier with this convenient feature.

Personalized request listing and reporting

List requests and create personalized reports using more than 30 search criteria and tailor-made tables for effective tracking and analysis.

Kanban board by project and search criteria

As tasks progress through the different stages, the Kanban view allows you to visualize progress and identify blocked or delayed requests.

Gantt report by project, period and other criteria

The Gantt chart makes it easy to visualize tasks, their deadlines and dependencies. Don’t lose sight of your plans, so you can adjust your plan if necessary.

User-specific Email and Mobile notifications

Email and Push notifications help you stay informed if others @mention you or make changes to requests you’re interested in.

Personalized workflow and management rules

Configure your workflows in one place and based on roles and request types. All requests will follow exactly the steps you want.

PDF, XLS and CSV export of tailor-made reports

PDF, XLS, and CSV export options allow you to easily share data from your project or specific views with your partners.

Cloud hosting on flexible server

Depending on the needs of your IT team, you can quickly use Agilesk on the cloud, benefiting from the speed, flexibility and capacity of suitable cloud servers.

On-premises hosting on internal server

You can also opt for on-site hosting. Agilesk can be installed and hosted on custom containers on your internal IT infrastructure.

Security and data replication on the server

Hosting methods adopting the highest level of security to ensure data confidentiality and allow regular backup of your settings, projects and requests.

Satisfaction guaranteed

24/7 customer support

At Agilesk, we place great importance on optimizing your user experience. To achieve this goal, we are committed to providing you with best-in-class support that meets your specific needs. Our support packages are tailored to fit different business sizes and budgets, ensuring you receive unrivaled service.

Interactive online training courses

Improve your working methodology using Agilesk's free web-based educational hub. The program includes instructional videos explaining fundamentals, supervised experiential activities for practical application, and assessments to strengthen your understanding. The online training platform will eliminate all the puzzles surrounding project management.

30-day free trial

Test Agilesk Mobile with all features. Take the time to create your projects, invite users, add requests and tasks, assign them and visualize everything in the form of Gantt, Kanban and multitudes of personalized reports.