Managing attachments to requests
Enhance the efficiency of sharing and accessing attachments by utilizing Agilesk’s sophisticated file management capabilities. Effectively organize project-related documents, promoting seamless collaboration and ensuring precise monitoring of crucial information.
clients
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Advantages
Managing attachments to requests
Ease of collaboration
Implementing attachment management makes it easy for team members to effortlessly share and retrieve critical documents and files relevant to each request. This promotes collective cooperation while ensuring that all parties involved in the project have access to the required information, allowing them to progress efficiently towards the desired outcome.
Increased traceability
By adding attachments to requests, Agilesk allows file history tracking and makes it easy to track all changes and communications. This improves the efficiency of information seeking, problem solving and decision making.
Optimized organization
Implementing attachment management makes it easier to organize documents and files by linking them directly to the corresponding requests. This streamlines the process of locating and storing information, resulting in better organization and increased efficiency for the team.
Book your demo for free
Discover the benefits of status management and how Agilesk can improve your operational processes and optimize your team's performance. Schedule a demo today.
Professions
Teams using this feature
Customer support and service
From technical assistance to service support, Agilesk enables service teams to provide a delightful customer experience and maintain effective communication within projects.
Purchases
Implement your company’s vision by optimizing supplier investments, improving collaboration with partners, and obtaining advanced reporting in real time.
Logistique
Agilesk permet aux entreprises de logistique de suivre les opérations de transport, améliorer leurs communications avec les clients, rester organisées, les fidéliser et remporter plus de contrats.
Human ressources
Create a centralized platform for your human resources management team to enable them to collaborate on different projects across your organization.
Project management
Having trouble seeing the big picture? Agilesk connects everything for you, from roles and projects, to tasks and planning and activity histories for each team.
IT services
Meet the needs of your staff and deliveries by managing daily service requests, support tickets, and updates all in one place.
Chat with a request management expert
If you have questions about using the Agilesk web application for your business need, an expert in agility and project request management can help you.
Cloud management
Robust and secure web infrastructure
Increased scalability and flexibility
Ability to scale up or down computing resources as needed. This flexibility allows businesses to better manage their resources and avoid overpaying for unused capacity.
Improved security and reliability
Robust security features including data encryption and regular backups. This ensures that your business data is always safe and protected from cyber threats.
Performance and optimization
Cloud computing has revolutionized the way businesses operate, providing access to powerful computing resources and facilitating collaboration and communication. The team does everything to ensure that performances are there.
Quick installation and configuration
Fast and scalable installation
Using cloud servers for Agilesk web application installation provides benefits in terms of flexibility, customization, security, cost and scalability.
Flexibility
Economic
Security
Scalability
Testimonials
What users think
Several months ago, we began implementing Agilesk as our service procurement request management system, and we are extremely pleased with its performance so far. The app is user-friendly and allows us to keep a centralized record of all our requests. In addition, we were satisfied with the fast and efficient technical assistance provided by the Agilesk team when needed.
Using Agilesk has allowed us to effectively streamline our service request management. Thanks to this, we are now able to get a complete overview of all pending requests and closely monitor their progress. Additionally, the software’s user interface is friendly and accessible, catering to even the least technologically experienced people. We highly recommend implementing Agilesk to all organizations looking to amplify their customer service and support procedures.
We have been using Agilesk Web for over a year and have seen significant improvement in our service request management. This application allows us to effortlessly monitor requests in real time, detect potential obstacles and improve our communication with service providers. We are extremely happy with our decision to implement Agilesk and highly suggest this solution to any business looking to streamline their service purchasing process.
Features
Other functionality
Rich and responsive web application
Accessible from your computer browser, tablet or even phone, Agilesque Web contains all the configuration and monitoring features you will need.
Customizable mobile app
Follow your projects and communicate with your teams from anywhere thanks to our customizable Agilesk Mobile application compatible with iOS and Android.
Configuring roles and permissions
Customize access roles and permissions according to your needs. Control who has access to which actions to ensure optimal security and efficient use of the tool.
User management by specific project and role
Easily manage an unlimited number of users by adding them to projects with custom roles for optimal access control and efficient use of the tool.
Types of requests configurable by project
Customize request types for each project with Agilesk. To subsequently define specific fields and workflows for each request type.
Customization of request statuses per project
Customize request statuses for each project with Agilesk. You can then define personalized workflows, to move from one status to another, according to your needs.
Management of projects and sub-projects
Easily manage projects and subprojects. You can track the request status of each project or have an overview of all your projects in one place.
Management of requests and filters by criteria
Manage your requests efficiently. You can filter requests by different criteria and create custom views to make it easier to track and manage your requests.
Custom fields by type, status and project
If necessary, adding custom fields is possible on requests, projects and other types of Agilesk data. Allowing you to customize business data.
Personalized request listing and reporting
List requests and create personalized reports using more than 30 search criteria and tailor-made tables for effective tracking and analysis.
Kanban board by project and search criteria
As tasks progress through the different stages, the Kanban view allows you to visualize progress and identify blocked or delayed requests.
Gantt report by project, period and other criteria
The Gantt chart makes it easy to visualize tasks, their deadlines and dependencies. Don’t lose sight of your plans, so you can adjust your plan if necessary.
User-specific Email and Mobile notifications
Email and Push notifications help you stay informed if others @mention you or make changes to requests you’re interested in.
Personalized workflow and management rules
Configure your workflows in one place and based on roles and request types. All requests will follow exactly the steps you want.
PDF, XLS and CSV export of tailor-made reports
PDF, XLS, and CSV export options allow you to easily share data from your project or specific views with your partners.
Cloud hosting on flexible server
Depending on the needs of your IT team, you can quickly use Agilesk on the cloud, benefiting from the speed, flexibility and capacity of suitable cloud servers.
On-premises hosting on internal server
You can also opt for on-site hosting. Agilesk can be installed and hosted on custom containers on your internal IT infrastructure.
Security and data replication on the server
Hosting methods adopting the highest level of security to ensure data confidentiality and allow regular backup of your settings, projects and requests.
Satisfaction guaranteed
24/7 customer support
At Agilesk, we place great importance on optimizing your user experience. To achieve this goal, we are committed to providing you with best-in-class support that meets your specific needs. Our support packages are tailored to fit different business sizes and budgets, ensuring you receive unrivaled service.
Interactive online training courses
Improve your working methodology using Agilesk's free web-based educational hub. The program includes instructional videos explaining fundamentals, supervised experiential activities for practical application, and assessments to strengthen your understanding. The online training platform will eliminate all the puzzles surrounding project management.
30-day free trial
Test Agilesk Mobile with all features. Take the time to create your projects, invite users, add requests and tasks, assign them and visualize everything in the form of Gantt, Kanban and multitudes of personalized reports.