Personalized request listing and reporting

Enhance your presence and enhance your effectiveness with Agilesk’s tailored listing and reporting capabilities. Discover how this feature can optimize your project management by enabling you to generate personalized reports and seamlessly monitor the progress of your inquiries.

clients

They trust us

ECSI logo logiciel gestion demandes support IT et ticketing - Agilesk
OFAS OCP Fertinagro logo logiciel gestion demandes achats logistique Agilesk
UM6P logo logiciel gestion demandes support RH et processus pédagogiques - Agilesk
Logo Altcode solution de gestion des demandes de support IT et gestion de projet digital - Agilesk
Energy handle logo logiciel gestion demandes de maintenance industrielle et support solaire sur chantier - Agilesk
Intercountry logo logiciel gestion feedback Agilesk

Advantages

What is the purpose of personalized request listing and reporting?

Tailored data analysis

With this feature, users can confidently create personalized reports based on their most important criteria. By filtering data and creating custom charts, users can get an accurate and comprehensive understanding of their team’s performance.

Productivity Tracking

The inclusion of a personalized request listing and reporting feature provides users with the ability to effortlessly monitor the advancement of their requests and precisely determine any hindrances within the procedure. Reports can effectively identify concerns and optimize the productivity of the team.

Prise de décisions informées

Users are able to make well-informed decisions with confidence through the use of personalized reports on requests. These reports leverage data and visual representations, such as charts, allowing users to evaluate team patterns and effectiveness in order to strategically optimize operations.

 

Book your demo for free

Discover the benefits of status management and how Agilesk can improve your operational processes and optimize your team's performance. Schedule a demo today.

Professions

Teams using this feature

Support and customer service

From technical assistance to service support, Agilesk enables service teams to provide a pleasant customer experience and maintain effective communication within projects.

Purchases

Implement your company's vision by optimizing supplier investments, improving collaboration with partners and obtaining advanced, real-time reports.

Logistic

Agilesk enables logistics companies to track transport operations, improve customer communications, stay organized, build customer loyalty and win more contracts.

Human resources

Create a centralized platform for your human resources management team to collaborate on projects across your organization.

Project management

Having trouble seeing the big picture? Agilesk connects all the pieces for you, from roles and projects, to tasks and schedules and activity histories for each team.

IT Services

Meet the needs of your staff and deliveries by managing daily service requests, support tickets and de's in one place.

Chat with a request management expert

If you have questions about using the Agilesk web application for your business need, an expert in agility and project request management can help you.

cloud management

Robust , secure web infrastructure

Greater scalability and flexibility

IT resources can be increased or reduced as needed. This flexibility enables companies to better manage their resources and avoid paying too much for unused capacity.

Enhanced safety and reliability

Robust security features, including data encryption and regular backups. This ensures that your company’s data is always safe and protected against cyber threats.

Performance & optimization

Cloud computing has revolutionized the way businesses operate, providing access to powerful computing resources and facilitating collaboration and communication. Our team is committed to delivering the best possible performance.

Quick installation and configuration

Fast and scalable installation

Using cloud servers for Agilesk web application installation provides benefits in terms of flexibility, customization, security, cost and scalability.

Flexibility

Economic

Security

Scalability

Testimonials

What users say

Cross-role collaboration with Agilesk has been a real game-changer for our company. Thank you, Agilesk!

Chloé Dubois

General Manager, Dubois & Fils

Thanks to Agilesk’s permissions optimization, we’ve been able to improve our operational efficiency. An essential tool!

Nicolas Laurent

Project Manager at Laurent & Cie

Agilesk’s fluid collaboration between roles and permissions has revolutionized our project management. An undeniable success!

Élodie Moreau

Director of Operations at Moreau & Associés

Features

Other functions

Rich, responsive web application

Accessible from your computer browser, tablet or even phone, Agilesk Web contains all the parameter-setting and monitoring functions you’ll ever need.

Customizable mobile application

Keep track of your projects and communicate with your teams from anywhere with our customizable Agilesk Mobile app, compatible with iOS and Android.

Custom fields by type, status and project

If required, custom fields can be added to requests, projects and other Agilesk data types. Allowing business data to be customized.

User management by project and specific role

Easily manage an unlimited number of users by adding them to projects with personalized roles for optimum access control and efficient use of the tool.

Configurable request types per project

Customize request types for each project with Agilesk. Then define specific fields and workflows for each request type.

Customize request status by project

Customize request statuses for each project with Agilesk. You can then define customized workflows to move from one status to another, according to your needs.

Project and sub-project management

Easily manage projects and sub-projects. You can track the status of requests for each project, or get an overview of all your projects in one place.

Request management and filtering by criteria

Manage your requests efficiently. You can filter requests by different criteria and create customized views to make it easier to track and manage your requests.

Managing attachments to requests

Easily add, view and download application attachments with Agilesk. Facilitate collaboration and follow-up with this practical feature.

Customized listing and reporting of requests

List requests and create customized reports with over 30 search criteria and customized tables for effective tracking and analysis.

Kanban board by project and search criteria

As tasks progress through the various stages, the Kanban view allows you to visualize progress and identify blocked or delayed requests.

Gantt reports by project, period and other criteria

The Gantt chart makes it easy to visualize tasks, their deadlines and dependencies. Keep track of your projects, so you can adjust your plan if necessary.

User-specific email and mobile notifications

E-mail and Push notifications keep you informed if others @mention you or make changes to requests you’re interested in.

Customized workflows and management rules

Configure your workflows in a single place, according to roles and request types. All requests will follow exactly the steps you want.

PDF, XLS and CSV export of customized reports

PDF, XLS and CSV export options make it easy to share data from your project or specific views with your partners.

Cloud hosting on flexible servers

Depending on the needs of your IT team, you can quickly use Agilesk in the cloud, benefiting from the speed, flexibility and capacity of suitable cloud servers.

On-premise hosting on in-house server

You can also opt for on-site hosting. Agilesk can be installed and hosted on custom containers on your internal IT infrastructure.

Security and data replication on the server

Hosting methods adopting the highest level of security to ensure data confidentiality and enable regular backup of your settings, projects and requests.

Satisfaction guaranteed

Customer support 24/7

At Agilesk, we place great importance on optimizing your user experience. To achieve this goal, we are committed to providing you with first-class support that meets your specific needs. Our support packages are tailored to suit different company sizes and budgets, ensuring that you receive unrivalled service.

Interactive online training

Improve your working methodology using Agilesk’s free, web-based educational hub. The program includes instructional videos explaining the fundamentals, supervised experiential activities for practical application, and assessments to reinforce your understanding. The e-learning platform will take the mystery out of project management.

Free 30-day trial

Try out Agilesk Mobile with all its features. Take the time to create your projects, invite users, add requests and tasks, assign them and visualize everything in Gantt, Kanban and multitudes of customized reports.