User management by project and specific role

Efficiently supervise project-specific users and their roles with Agilesk’s project-specific role-based user management. Customize access according to your needs, delegate tasks and improve teamwork and cooperation.

clients

They trust us

ECSI logo logiciel gestion demandes support IT et ticketing - Agilesk
OFAS OCP Fertinagro logo logiciel gestion demandes achats logistique Agilesk
UM6P logo logiciel gestion demandes support RH et processus pédagogiques - Agilesk
Logo Altcode solution de gestion des demandes de support IT et gestion de projet digital - Agilesk
Energy handle logo logiciel gestion demandes de maintenance industrielle et support solaire sur chantier - Agilesk
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Benefits

User management by project and specific role

Flexibility and control

Agilesk’s user management functionality enables precise roles to be assigned to individual team members in line with project requirements, resulting in improved delegation of tasks, defined responsibilities and greater flexibility in user management.

Enhanced safety

By establishing precise responsibilities and authorizations per project, Agilesk guarantees robust security measures. The platform enables controlled access to critical information, and limits users’ actions to their designated roles, thus mitigating the likelihood of security breaches and preserving data confidentiality.

 

Optimized collaboration

Implementing project- and role-based user management enables better collaboration within your team. By creating specialized workgroups for individual projects, communication is streamlined, coordination is enhanced and productivity is optimized. What’s more, each team member receives the appropriate authorizations to make targeted and effective contributions.

Reserve your free demo

Arrange a free demo to see how Agilesk’s project- and role-specific user management functionality improves teamwork, strengthens security measures and boosts the efficiency of your staff.

Professions

Teams using this feature

Support and customer service

From technical assistance to service support, Agilesk enables service teams to provide a pleasant customer experience and maintain effective communication within projects.

Purchases

Implement your company’s vision by optimizing supplier investments, improving collaboration with partners and obtaining advanced, real-time reports.

Logistic

Agilesk enables logistics companies to track transport operations, improve customer communications, stay organized, build customer loyalty and win more contracts.

Human resources

Create a centralized platform for your human resources management team to collaborate on projects across your organization.

Project management

Having trouble seeing the big picture? Agilesk connects all the pieces for you, from roles and projects, to tasks and schedules and activity histories for each team.

IT Services

Meet the needs of your staff and deliveries by managing daily service requests, support tickets and de’s in one place.

Talk to a claims management expert

To improve the management of your company’s users by project and designated roles, our skilled professionals specializing in agility and project request management are available to provide advice on using the Agilesk web application.

cloud management

Robust , secure web infrastructure

Greater scalability and flexibility

IT resources can be increased or reduced as needed. This flexibility enables companies to better manage their resources and avoid paying too much for unused capacity.

Enhanced safety and reliability

Robust security features, including data encryption and regular backups. This ensures that your company’s data is always safe and protected against cyber threats.

Performance & optimization

Cloud computing has revolutionized the way businesses operate, providing access to powerful computing resources and facilitating collaboration and communication. Our team is committed to delivering the best possible performance.

Quick installation and setup

Fast, scalable installation

Using cloud servers to install the Agilesk web application offers advantages in terms of flexibility, customization, security, cost and scalability.

Flexibility

Economical

Security

Evolutionary

Testimonials

What users say

Cross-role collaboration with Agilesk has been a real game-changer for our company. Thank you, Agilesk!

Chloé Dubois

General Manager, Dubois & Fils

Thanks to Agilesk’s permissions optimization, we’ve been able to improve our operational efficiency. An essential tool!

Nicolas Laurent

Project Manager at Laurent & Cie

Agilesk’s fluid collaboration between roles and permissions has revolutionized our project management. An undeniable success!

Élodie Moreau

Director of Operations at Moreau & Associés

Features

Other functions

Rich, responsive web application

Accessible from your computer browser, tablet or even phone, Agilesk Web contains all the parameter-setting and monitoring functions you’ll ever need.

Customizable mobile application

Keep track of your projects and communicate with your teams from anywhere with our customizable Agilesk Mobile app, compatible with iOS and Android.

Custom fields by type, status and project

If required, custom fields can be added to requests, projects and other Agilesk data types. Allowing business data to be customized.

User management by project and specific role

Easily manage an unlimited number of users by adding them to projects with personalized roles for optimum access control and efficient use of the tool.

Configurable request types per project

Customize request types for each project with Agilesk. Then define specific fields and workflows for each request type.

Customize request status by project

Customize request statuses for each project with Agilesk. You can then define customized workflows to move from one status to another, according to your needs.

Project and sub-project management

Easily manage projects and sub-projects. You can track the status of requests for each project, or get an overview of all your projects in one place.

Request management and filtering by criteria

Manage your requests efficiently. You can filter requests by different criteria and create customized views to make it easier to track and manage your requests.

Managing attachments to requests

Easily add, view and download application attachments with Agilesk. Facilitate collaboration and follow-up with this practical feature.

Customized listing and reporting of requests

List requests and create customized reports with over 30 search criteria and customized tables for effective tracking and analysis.

Kanban board by project and search criteria

As tasks progress through the various stages, the Kanban view allows you to visualize progress and identify blocked or delayed requests.

Gantt reports by project, period and other criteria

The Gantt chart makes it easy to visualize tasks, their deadlines and dependencies. Keep track of your projects, so you can adjust your plan if necessary.

User-specific email and mobile notifications

E-mail and Push notifications keep you informed if others @mention you or make changes to requests you’re interested in.

Customized workflows and management rules

Configure your workflows in a single place, according to roles and request types. All requests will follow exactly the steps you want.

PDF, XLS and CSV export of customized reports

PDF, XLS and CSV export options make it easy to share data from your project or specific views with your partners.

Cloud hosting on flexible servers

Depending on the needs of your IT team, you can quickly use Agilesk in the cloud, benefiting from the speed, flexibility and capacity of suitable cloud servers.

On-premise hosting on in-house server

You can also opt for on-site hosting. Agilesk can be installed and hosted on custom containers on your internal IT infrastructure.

Security and data replication on the server

Hosting methods adopting the highest level of security to ensure data confidentiality and enable regular backup of your settings, projects and requests.

Satisfaction guaranteed

Customer support 24/7

At Agilesk, we place great importance on optimizing your user experience. To achieve this goal, we are committed to providing you with first-class support that meets your specific needs. Our support packages are tailored to suit different company sizes and budgets, ensuring that you receive unrivalled service.

Interactive online training

Improve your working methodology using Agilesk’s free, web-based educational hub. The program includes instructional videos explaining the fundamentals, supervised experiential activities for practical application, and assessments to reinforce your understanding. The e-learning platform will take the mystery out of project management.

Free 30-day trial

Try out Agilesk Mobile with all its features. Take the time to create your projects, invite users, add requests and tasks, assign them and visualize everything in Gantt, Kanban and multitudes of customized reports.